Elevator Posters

Challenge:
While the design team producing elevator posters at the Department of Labor was talented, the process lacked efficiency and clear ownership. Leadership felt overburdened by the recurring challenge of launching a new poster each week—juggling intake, approvals, messaging, and deadlines on top of other responsibilities. As a result, the potential of this high-visibility internal communication channel was not being fully realized.

Solution:
When I came onboard, I took full ownership of the end-to-end production process. From customer request intake and copywriting to pitching concepts for leadership approval (when necessary) and final publication, I streamlined the workflow, making it predictable and sustainable. I also made it a priority to feature real employees in the posters whenever possible, reinforcing authenticity and relatability. Every poster was designed with a distinct call to action—transforming brief, in-passing moments into meaningful opportunities for connection and engagement.

RESULTS

The impact was immediate and measurable:

  • Elevator Poster designs became the central branding element for major DOL live events.

  • Federal Survey and Secretary’s Honor Award committees relied on the posters for internal outreach annually.

  • Affinity Groups recruiting posters saw a 100% increase in inquiries.

  • Some of the most popular elevator posters were even stolen from their holders—a clear sign of strong resonance and appeal.